Tekst

Solution Engineer – Delivery


About Tekst

Tekst raised $13.5M in Series A funding to build Process Intelligence for the agentic era. We build the context layer that lets AI agents work reliably on back-office processes at scale. Enterprise customers like Daikin, Colruyt, Mitsubishi and Nokia use Tekst to automate processes that actually matter.

The Role

As a Solution Engineer (Delivery), you take over once a deal is signed and turn the agreed solution into a working implementation. You lead onboarding, build the automated workflows, and make sure customers get real value from the platform from day one.

  • Own the technical implementation for new customers, translating the solution design from the sales stage into a working setup
  • Lead onboarding and integrate Tekst with the customer's systems using APIs and webhooks
  • Build and configure the automated workflows/solutions based on customer requirements
  • Train customers so their teams can use the platform effectively
  • Work with implementation partners where relevant to support delivery at scale
  • Act as a technical point of contact during delivery and feed learnings back to Engineering and Product
  • Competitive compensation and benefits
  • Direct visibility into the results and ROI you deliver for clients
  • Hands-on experience with modern LLM and agentic technologies
  • A growing, hands-on team at our Ghent HQ
  • 2-5+ years in implementation, delivery or technical consulting for enterprise SaaS
  • Solid understanding of APIs, webhooks and enterprise software architectures; comfortable scripting (e.g. Python or TypeScript)
  • Structured and organized; comfortable running an implementation project end-to-end
  • Enjoy digging into a messy technical environment and building a clear, automated solution
  • Clear communicator; able to train and support both technical and non-technical users

Desired skills

API Python TypeScript SaaS

About Tekst

Our AI platform analyzes and automates all B2B communication, both internally and externally. First, this gives you the necessary insights to optimize critical workflows. Second, for every incoming message, we automatically enrich it with tags, add a priority level, and reroute it to the correct inbox. Third, by adding structure to each mailbox, employees can prioritize tasks, automate responses, and focus on customer value instead of backlog.

Our platform is designed for enterprises, prioritizing security and compliance. It integrates with Salesforce, SAP, Microsoft Dynamics, Outlook, and more, supporting all languages. We partner with top stock-listed companies to boost productivity swiftly.