Ambassador Manager

Moonbird is a health tech startup with HQ in Antwerp, Belgium. We develop the world’s first handheld breathing device to make breathwork practical, human, and part of everyday life.

To support our growing team, we are looking for an Ambassador Manager. As the ambassador manager, you are the strategic architect of the ambassador engine at moonbird. You possess a balanced mindset: warm and authentic in connection, but analytical and results-oriented in execution. You will proactively build a pipeline of new ambassadors—from medical professionals to influencers—and manage them to hit ambitious growth targets.

You will own the strategy and execution for our three key ambassador domains:

1. Affiliate community: Managing our network of medical professionals (therapists, doctors) and content creators.
2. Influencer marketing: Sourcing and collaborating with key opinion leaders to reach new audiences.
3. Public relations (PR): Securing features in print, blogs, TV, and gift guides.

• Sourcing & pipeline management: Systematically identifying high-value ambassadors and managing a healthy referral pipeline to ensure a steady stream of new opportunities.
• Negotiation & deal making: Leading conversations with influencers and collaborators to secure mutually beneficial commercial terms and contracts.
• Activation & engagement: Onboarding new ambassadors and keeping the community active through newsletters, webinars, and personal follow-ups to maximize their output.
• Content co-creation: Briefing collaborators to ensure their content is authentic but also persuasive enough to drive traffic and conversion.
• Analysis & reporting: Owning the targets. You forecast ROI, track the performance of every ambassador, and use data to decide where to scale and where to cut.

• Ownership & impact: You aren't just a "task-doer". You are the owner of the referral engine. You take the lead and you will see your pipeline management directly impact the company's revenue.
• Creative freedom: Unlike corporate environments with rigid guidelines, we offer significant freedom to experiment with how we build community and drive referrals.
• Dynamic environment: You will work in a fast-moving team where you can navigate the growth phases of a startup.

• Education: Bachelor's degree.
• Experience: Previous experience in a similar role (Community Management, Affiliate Sales, PR, or Influencer Marketing) is a strong plus.
• Analytical & results-driven: You love hitting targets. You rely on data to analyze performance and ensure that we invest in the relationships that bring the most value.
• Pipeline mastery: You work in a structured way and can manage a large volume of relationships simultaneously without losing track of the commercial goal.
• Relationship-driven: You are not afraid to pick up the phone. You treat collaborations as long-term relationships, but you know how to turn a conversation into a committed ambassadorship.
• Languages: Strong professional communication skills in both Dutch and English.
• Affinity: A genuine interest in wellness, health, DTC, and e-commerce.

• Strategic vision & execution: You aren't just executing tasks; you have a vision. You define the strategy for referrals where you believe we can have the highest impact, and then you execute that plan.
• Data-driven decision making: You love seeing the impact of what you do. You rigorously analyze the ROI of your campaigns to optimize the budget.
• Proactive attitude: You are a self-starter. You don't wait for inbound leads; you go out, build the pipeline, and make things happen.
• Technical curiosity: You have a technical curiosity and look for ways to automate your work. You are savvy with AI tools and use them to accelerate your workflows.
• Execution-heavy mindset: You thrive in a role where you are personally responsible for the output every single day. You love getting your hands dirty to bring your strategy to life.

• A competitive salary, based on experience.
• The opportunity to grow with moonbird as the company scales.
• A meaningful role with real ownership and impact.
• A warm, ambitious team with regular social moments.
• A beautiful office in Antwerp, including a rooftop.
• The chance to contribute to products that genuinely help people feel better.

This is a hybrid role based in Antwerp, Belgium, working with a small and fast-moving team.

To apply: Please send your resume and a short motivation (ideally linking relationship building to measurable commercial results) to [email protected].

Moonbird is an equal opportunity employer.